SC FUELS FREQUENTLY ASKED QUESTIONS
What do I do if my fuel card is not working?
Call our Customer Service team at (888)SCFUELS (723-8357) – option 5 for assistance.
How do I set up an account with SC Fuels?
Complete a Credit Application online today!
Do you offer Diesel Exhaust Fluid (DEF) at the pump?
Yes, we have DEF at the pumps at the following cardlock locations:
| 1431 N. Raymond | Anaheim | CA | 92801 |
| 5415 Schaefer Ave. | Chino | CA | 91710 |
| 14901 Artesia Blvd. | La Mirada | CA | 90638 |
| 6720 N Paramount Blvd. | Long Beach | CA | 90805 |
| 1631 S Alameda St. | Los Angeles | CA | 90021 |
| 2015 Long Beach Ave. | Los Angeles | CA | 90058 |
| 506 W. Rosecrans | Los Angeles | CA | 90247 |
| 1601 S. Bluff Road | Montebello | CA | 90640 |
| 1903 Durfee Ave. | South El Monte | CA | 91733 |
| 103 Lee Rd. | Watsonville | CA | 95077 |
| 145 Vernon Way | El Cajon | CA | 92020 |
DEF is also available for Bulk Deliveries. Contact us to order!
Can I pay my bill online?
Yes, once you have a portal login, you can manage your invoices, pay on your account, see your transactions, and keep your information up to date.
Where do I find employment applications?
Visit our Careers page and complete the appropriate application.
Where do I turn in my application?
Applications are completed online and submitted to our HR department
What do I do if my fuel card is lost or stolen?
Call our Customer Service hotline at (888)SCFUELS (723-8357) – option 5 to lock your card and get a new one issued by the next business day.
You can also lock your lost or stolen card yourself if you have an SC Fuels account.
What fleet card programs do you offer?
SC Fuels is proud to provide the widest selection of fleet cards in the industry. In addition to our own cards, we partner with CFN Fleetwide, Voyager, and Pacific Pride to give you the options you need. Visit our Fleet Cards page or contact our Customer Service Department today to create a fleet card program that works best for you.
Where can I use my fleet card?
SC Fuels fleet cards are accepted at more than 320,000 sites nationwide! You can view a full map of where our cards are accepted with our Site Locator.
How much can I save with a fleet card?
We offer volume-tiered and fixed-margin pricing programs to reduce your cost of fuel. SC Fuels will design a Fuel Management Program custom to your business. Contact us today to get started!
Do you carry E85 or CNG fuel?
Yes, SC Fuels carries nearly any type of fuel you need, including biodiesel and other alternative and renewable fuels. Contact us to learn more.
How do I create an online portal account?
Complete the Customer Portal Enrollment Form and submit to: portalinquiry@scfuels.com.
How do I get a copy of your W-9?
Our team will be happy to assist you. Please contact them at w9requests@scfuels.com.
Who do I contact if I forgot my portal username or password?
Reach out to portalinquiry@scfuels.com, and someone will be happy to help with the forgotten information.
Where can I find Resale Certificates?
Our Tax Department will be happy to assist you. Please contact them at tax@scfuels.com.
Where can I find Exemption Certificates?
Our Tax Department will be happy to assist you. Please email them at tax@scfuels.com.
Contact us at info@scfuels.com or give us a call (888) SCFUELS
If you have any other questions we’re here to answer!
